Most of our shows are All Ages, in which case you will not need your ID to get into the show. On occasion when events are 16+, 18+ or 21+, proper State Of Arizona ID is required. No school ID’s will be allowed. Some venues are also 21+.
6159 E University Dr Mesa, AZ 85205
The Venue at the Canyon House offers a generously sized parking lot to accommodate the crowd during each event.
We do have a limited amount of ADA Parking for those that have a handicap plate/placard.
Ticket types sold at The Venue at the Canyon House range from GA (General Admission), VIP, etc.
All sales are final. We only issue a refund when a headlining act cancels or postpones their performance, at which point refunds will be made through respective ticket system automatically. They will notify you right away. We never refund tickets that you did not purchase directly from us. We NEVER issue refunds in person at The Venue at the Canyon House.
Re-entry is not allowed. We will obviously make exceptions if a special situation occurs
Our policy is that you are allowed to bring in small digital or disposable cameras. However, that may differ from the band’s policy and the band’s policy wins. Almost every band is ok with small digital cameras or point and shoots. Almost no band is ok with professional grade. We do not allow video cameras, tablets, selfie sticks, or iPads to be brought into the venue.
We have removed all COVID-19 restrictions (no proof of vaccination required, no negative tests, no masks) for most events.
However, some artists may still require these practices and in those instances the ticket page will clearly state the health mandate for that event.
To reduce staff contact with guest belongings, we have implemented the following bag policy:
Patron bags limited to one (1) large clear bag – a one-gallon Ziploc style bag or a clear plastic, vinyl or PVC bag that does not exceed 12” x 6” x 12”. No purses, backpacks, or clutches are allowed.
Also, we do not have a coat check. Any bags or items that do not follow our policies must be taken back to your vehicle prior to entry.
The bag policy for The Venue at the Canyon House limits patron bags to one (1) large clear bag – a one-gallon Ziploc style bag or a clear plastic, vinyl or PVC bag that does not exceed 12” x 6” x 12”. Please see the following image for guidance:
For any additional questions not answered here, feel free to contact us!
It means there are no more tickets available to see the show.
This can be a friend or child of yours. If you are picking up someone else’s tickets for Marquee Theatre shows ONLY, this is what you will need in order to pick them up:
A copy of the original purchaser’s confirmation email
A copy of the original purchaser’s picture ID ie drivers license, school ID, etc. (front and back)
A note from the purchaser stating he is allowing you to pick up their tickets.
Make sure letter has signature verifying that you may pick up their tickets, for example, “(Your name) has my permission to pick up my tickets.”
If you are picking up tickets at WILL CALL for any other venue, please contact the venue box office and discuss their WILL CALL policies.
For The Venue at the Canyon House shows ONLY, you can pick up WILL CALL tickets prior to event date or day of event at The Venue at the Canyon House box office during normal box office hours.
If you chose WILL CALL for your online or phone order or bought tickets at The Venue at the Canyon House box office, it is VERY IMPORTANT that you are aware, your tickets are non-refundable, non-exchangeable and need to be treated like cash if lost. If you lose your tickets, there is nothing we can do. If you forgot those tickets at home, turn around and pick them up.
Our staff will always do everything we can to make sure that every patron is comfortable. Our building is ADA compliant.
We realize only you can decide if going to a concert is appropriate for your child. You can always stop down and take a look around and see The Venue at the Canyon House for yourself during normal business hours, or even better, share the excitement of going to a concert with your child. We are an All-Ages venue and have very strict wristband policies and strictly enforce the legal drinking age.
In most cases, our shows are All-Ages or 13+ in which case you will not need your ID to get into the show. However, we recommend anyone attending to be responsible and safe. Also, babies/toddlers are not permitted, even at an All-Ages show. Children under the age of 10 must have earmuff ear protection. Any patron entering venue must have a ticket (no exceptions).
Please see the “More Info” page for any event to which you’re interested in purchasing tickets. There, you will find additional information for the event, including the purchase ticket link.
Yes we do, food varies by event.
Yes we do, located in the lobby. Please note, the ATM machines do have a processing fee for cash advances.
Clothing is required, the style is up to you but no gang apparel.
Yes, The Venue at the Canyon House has a full bar!
We do not allow smoking inside The Venue at the Canyon House.
Absolutely! Fill out the form on our “Rent the Venue” page and we’ll get back to you ASAP.
- Safety is our number one priority at our events. By entering the venue, you agree to allow venue security do a full body pat down, use metal detectors, have you empty your pockets, open their purses, bags, et. We want all patrons to have an enjoyable time at The Venue at the Canyon House…
But, due to the extent that some of these items can be used as weapons, we cannot have them in the theatre.
- You would be surprised what some people try to bring in to shows…
- We do not allow any items / actions that could interfere with public safety. When you come to a show you are always given the option of returning such items to your car, but if you elect not to do so, we take the items and do not return them, no matter how much crap you give us.
- Also, we do not allow gum because of the amount of used gum that winds up on our floors, windows, walls.
- Also, we do not allow sharpies since our bathroom stalls get marked up routinely with obscene and or gang related language.
- We do not allow drugs for obvious reasons; this includes marijuana, wax pens, and marijuana paraphernalia; these items are in violation of Arizona Liquor Law Title IV.
- We also do not allow selfie sticks, outside food and drinks.